HERE TO HELP

Support.

A little guidance for keeping your work in order.

Get in touch

Tell us what you were trying to do, what happened, and your iPhone and app version. A screenshot can help; remove client details and other private information first. Never send payment card details, Apple passwords or verification codes.

Common questions

How do I create my first quote?

Open a job and choose Continue quote, or use New job to start your own. Enter your business details, client and services. Choose Preview quote, then Finalize & save PDF to keep that exact version. The fictional sample is available to explore.

How do I change a saved quote or invoice?

Use Create revision for a quote. The comparison shows what changed, and the original PDF stays unchanged. A finalized invoice uses a numbered replacement; the old invoice is recorded void and remains in its history.

Does Record payment charge my client?

No. Record payment is for money you have already received outside the app. Correcting or reversing a record changes your local history; it does not move or refund money.

How do I save or restore a backup?

Go to Settings → Backup & restore → Save backup to Files. Keep a copy outside the app. To restore, choose a Scopefolio backup, review the preview and replace current records. Scopefolio saves a recovery copy first. If a backup is rejected, keep the original file and try a known-good copy. Do not delete the app before saving a backup.

Can I use Scopefolio offline?

Drafts, saved history, PDF generation and payment records work locally. Sharing through Mail or another provider may need the internet, as do some Apple subscription operations.

What happens when Pro expires?

Existing jobs remain usable, including revisions, invoices, payments, exports and backups. Pro is required only for additional new jobs beyond the three-job free allowance. Apple manages billing and cancellation.

How do I restore or cancel an Apple subscription?

Use Settings → Scopefolio Pro & restore purchases → Restore purchases with the Apple Account used for your purchase. A connection may be required. Use Manage Apple subscriptions to manage or cancel the plan.

Why did my reminder not appear?

Check Settings → Local reminders, iPhone notification permissions and Focus settings. Reminders are local to the device. Notifications are optional and Scopefolio does not contact your client.

Is Scopefolio available to download?

Scopefolio is being prepared for launch. This website shows the working iPhone app. A download link will be added when the app is available.